One of the most impactful books I have ever read is “The 7 Levels of Communication” by Michael Maher. I have embraced and adopted many of the principals of his system in my business and the results are proving to be exponential. He focuses on “The Communication Pyramid” in which 1 on 1 (face to face) meetings being the most effective in business, but I realized the truth of that in everyday life just this morning.
After getting YET ANOTHER few inches of snow during the night, this morning my snow blower pull cord broke on the first pull! That was at 6:00 am, so after shoveling our driveway I called the large local retailer/repair business and was informed it would be 24 hour turnaround time for the repair. So I immediately drove there to drop it off and after a cheerful good morning to the repair counter, I left 20 minutes later with the repair completed.
Face-to-face meetings are absolutely more effective than phone calls, emails and especially text messages! Put a smile on and get “in someone’s face!”